Shipping

CANADA ORDERS

  • Shipping rates will differ depending on your shipping location we ship via Canada Post.

  • All orders are shipped within 72 hours or three days of being placed.

  • Standard transit times vary between 3-13 business days depending on the delivery address. 

  • PLEASE NOTE: Canada Post is currently experiencing some delays with shipping and updated tracking information. Orders may take longer than  usual to arrive.

USA ORDERS

  • Standard Shipping with USPS: Flat Rate $6.00 CAD

  • All of our US orders are shipped with United States Postal Service from our PO box in Montana, USA.

  • All orders are shipped within 72 hours or three days of being placed. Standard transit times vary between 2-5 business days depending on the delivery address. 

  • PLEASE NOTE: USPS is currently experiencing some delays with shipping and updating tracking information. Orders may take longer than usual to arrive.

INTERNATIONAL ORDERS 

  • International shipping rates are calculated depending on where you are located.

  • All orders are shipped within 72 hours or three days of being placed.

  • We always provide tracking when available - some destinations may only provide partial tracking or no tracking.

  • Customs, import tax, duties, and other charges are not included in the shipping price. 

  • PLEASE NOTE: All of our international orders are experiencing delays between 1-4 weeks, your product may be delayed. Please be patient and give your orders time. If you have any questions at all please email us | hello@islanddogcompany.com we are happy to help! 

Island Dog Co. cannot be held responsible for any lost packages or any damage incurred by any person as a result of delay caused by postal carriers or by any event which is out of our control or foresight including, but not limited to, any delay caused by an incorrect delivery address being provided to us. 

Please ensure that you provide the correct delivery address, as once an order is processed, we are unable to change the address. Unfortunately, we are unable to provide a refund if we are provided with an incorrect delivery address.

If you have any questions or require assistance, please email us at hello@islanddogcompany.com